Lingsilk is Committed to your Privacy

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Statement

Open Mind Developments Corporation (“Lingsilk”, “we”, “us”, “our”, “the company”) operates and maintains https://lingsilk.com (the “Site”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lingsilk.com.

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Personal Information we Collect

When you visit this website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, when you visit this website, we collect information about the pages or products you view, which websites or search terms direct you to the site, and information about how you interact with this website. We refer to this automatically collected information as "device information."

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How do we use your information

We generally use the order information we collect to complete any order placed through this website (including processing your payment information, arranging shipments, and providing you with invoices and/or order confirmations). In addition, we use this order information to: Communicate with you; Filter our orders for potential risks or fraud; Provide troubleshooting, support services or answer questions; Provide you with information or advertisements about our products or services when they meet your preferences for sharing with us. We use the device information we collect to help us screen for potential risks and frauds (especially your IP address) and to improve and optimize our website more broadly (for example, by generating analysis of how our customers browse and interact) and to assess the success of our marketing and advertising campaigns.

Let's Ask Questions

With whom do we share your information

We do not sell, trade or rent your personally identifiable information to others. We do provide some of our services through contractual arrangements with affiliates, service providers, partners and other third parties. We and our service partners use your personally identifiable information to operate our website and provide their services. For example, we must publish your credit card information to the issuing bank to confirm payment for products and services purchased on this website, publish your address information to the delivery service to deliver the products you ordered, and provide order information to third parties that help us provide customer service.

We encourage our service partners to adopt and publish privacy policies. However, the use of your personally identifiable information by our Service Partners is governed by the Privacy Policy of these Service Partners and is not under our control.

In some cases, law enforcement or judicial authorities may require us to provide personally identifiable information to the appropriate authorities. We will disclose personally identifiable information upon receipt of a court order, subpoena, or cooperating with a law enforcement investigation. We cooperate fully with law enforcement agencies to identify those who use our services to engage in illegal activities. We reserve the right to report any activity that we sincerely believe to be illegal to law enforcement agencies.

We may also provide third-party advertisers with non-personally identifiable information about our customers' sales, traffic patterns, and related website information, but these statistics do not include any personally identifiable information.

What are your choices regarding your information?

We may send you emails about our products and services from time to time. In addition, if you register and express interest in receiving offers or information from us and our partners, we may occasionally send you direct emails about products and services that we believe may be of interest to you. These direct messages will only be sent to you by Lingsilk Limited (or an agent working on Lingsilk's behalf under a nondisclosure agreement) and only if you express no objection to these offers. If you do not wish to receive such emails, simply let us know when you provide us with your personal information. Alternatively, you can easily edit your account information at any time and no longer receive such offers and emails.

You can also choose cookies, as described below. By modifying your browser preferences, you can choose to accept all cookies, receive notifications when setting cookies, or reject all cookies. If you choose to reject all cookies, certain parts of our website may not function properly in your case.

What security precautions are in place to prevent your information from being lost, misused, or altered

On our website, you can be confident that your personally identifiable information is secure and in accordance with current industry standards. The importance of the security of all personally identifiable information about our users is of the greatest concern to us. Your personally identifiable information is protected in a number of ways. You can access your personally identifiable information through the password you choose and the unique customer ID. This password is encrypted. We recommend that you do not disclose your password to anyone. In addition, your personally identifiable information resides on a secure server and is accessible only to selected Lingsilk personnel and contractors via password. We encrypt your personally identifiable information to prevent unauthorized parties from viewing it when it is transmitted to us.

The personal information you provide about non-personally identifiable information also resides on secure servers and can only be accessed by password. Because this information cannot be accessed from outside Lingsilk, you will not be asked to select a password to view or modify this information.
To best serve you, credit card transactions and order fulfillment are handled by established third-party banks, processing agents and distribution agencies. They will receive verification and authorization of your credit card or other payment information, as well as the information required to process and ship your order.

Unfortunately, there is no guarantee that data transferred over the Internet or any wireless network is 100% secure. Therefore, in our efforts to protect your personally identifiable information, you acknowledge that: (a) there are security and privacy restrictions on the Internet beyond our control; (b) There is no guarantee of the security, integrity and privacy of any and all information and data exchanged between you and us through this website; (c) Any such information and data may be viewed or altered by third parties during transmission.

Do we use Cookies?

When you use our website, we store cookies on your computer to facilitate and customize your use of our website. A cookie is a small data text file that is stored on your computer's hard drive by a website (if your web browser allows it) and can be retrieved later to identify you to us. Our cookies store randomly assigned user identification numbers, your country and your name to welcome you back to our website. Cookies make it easier for you to use the website, make it run smoother, and help us keep it secure. You may refuse our cookies at any time if your browser allows it, but in this case certain parts of our website may not function properly.

We may use external advertising services to display banner ads on our websites. As part of their service, they place a separate cookie on your computer. We do not provide any personally identifiable information about you or information about your purchase to any third-party advertising servers. We and our third-party advertising servers collect and use non-personally identifiable information about you, such as your IP address, browser type, the server your computer is logged on to, the area code and zip code associated with your server, and whether you respond to specific ads. Other advertisers may place banner ads on our site in the same way as above, but we will not disclose any personally identifiable information to them.

What information should you know about the privacy policies and data collection of any third-party websites accessible from our website?

Unless otherwise discussed in this Privacy Policy, this document relates only to the use and disclosure of the information we collect from you. Other websites accessible through our website have their own privacy policies and data collection, use and disclosure practices. Please review the privacy policies of each website. We are not responsible for the policies or practices of third parties. In addition, other companies that serve ads on our website may collect information about you when you view or click on their ads through cookies. We have no control over this collection of information. If you have any questions about their use of the information they collect, you should contact these advertisers directly.

What else should you know about your online privacy?

You must be at least 18 years of age to obtain permission from us to use this website. It is our policy that we do not knowingly collect, use or disclose personally identifiable information about visitors under the age of 18.

You should also be aware that when you voluntarily disclose personally identifiable information (i.e., your name, email address, etc.) in forums or other public areas of this website, that information and any information you disclose in communications may be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this policy does not apply to such information. Accept any content submitted to chat rooms or other public areas of this website, provided that it is accessible to all third parties. If you do not want third parties to view your comments, we recommend that you do not submit any comments. Ultimately, you are solely responsible for maintaining the confidentiality of your password and/or account information. Be careful and responsible when you are online.
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