We are sorry you didn't like your lingsilk

As a customer-first company, we strive to provide you with the best quality products and seamless experience.

Attention First

Lingsilk do not issue return or refunds if you do not provide a reason for returning the item or send it back without contacting us first.

Do not Forget

Please write “RETURNED ITEM” on the packaging so that certain misunderstandings could be avoided.

Return and Refund policy

We will do our best to fix your needs and be satisfied

What's Lingsilk's Return Policy
All Returns must be processed within 30 days after you received the order.Return address:Luntou Rd.Haizhu Dist. Guangzhou. China
How do i place a return or exchange?
If you would like to return the order, please contact us via service@lingsilk.com within 30 Days of receiving the order. If you find our error, please take a picture of the defect or error sent to you and attach it to the initial email with instructions.
How long does it to take to process a refund?
Refunds will take 5-10 business days to appear on your statement.
How can I do if I get the wrong product?
If you received a product not you ordered, sorry about that! Please contact us at service@lingsilk.com and we'll be sure to get you the right lingsilk you ordered.
Who should take charge of the returning cost?
Please consider that all the shipping expenses for returning the item remain the responsibility of the customer, unless we ship the wrong products.
Is there any instructions for returning the package?
The returned product must not be used and should be sent to us in its original packaging.
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